Help & Support

Welcome to the ActionTask AI support page. Here you can find answers to common questions and contact information.

Frequently Asked Questions

AI Credits Explained

AI features use credits from your daily allowance:

Smart Move: 1 credit per 25 tasks analyzed. For example, 1-25 tasks costs 1 credit, 26-50 costs 2, etc.
AI Task Breakdown: Costs 1 credit per task decomposed.

Free Users: 3 credits/day. Pro Subscribers: 30 credits/day.

Credits reset at midnight (local time).

Sync & Offline Mode

This app works completely offline. You can create, edit, and complete tasks without any internet connection.

Google Sync is optional:

Sign in to sync your tasks with Google Tasks.
If you’re offline, changes are saved locally and synced automatically when you reconnect.
You can also manually trigger a sync by tapping the sync button on the home screen.
You can use the app without a Google account—your tasks stay on your device.

Organizing Your Tasks

You have full control over task organization:

Drag & Drop:

Long-press a task to drag it up or down to change its order.
Drag a task onto another to make it a subtask (indent).
Drag a subtask out to promote it back to a root task.

Move to Another List:

Open the task details (tap the task title).
Tap the “Move to List” option in the menu.
Select the destination list.

What is Smart Move?

Smart Move uses AI to automatically organize your tasks.

How it works:

Search for a topic or list name (e.g., “Groceries”).
The AI scans your tasks and finds ones that match.
Review the suggestions and confirm to move them to a new or existing list.

Tip: Works best with descriptive task titles like “Buy milk” or “Call dentist”.

What is AI Task Breakdown?

AI Task Breakdown helps you split large tasks into smaller, actionable subtasks.

How to use:

Tap the sparkle icon on a task in the list, OR
Open the task details and tap “Break Down with AI”.

The AI analyzes the task and suggests subtasks. Review and confirm to add them.

Example: “Plan birthday party” might become:

Send invitations
Order cake
Buy decorations
Book venue

Watch App Not Working

The Apple Watch companion lets you view tasks, create new ones, and update existing tasks directly from your wrist. If the Watch app isn’t installing or shows “Subscribe to Unlock” even after purchase:

Check Connectivity: Ensure your Apple Watch is connected to your iPhone and has Wi-Fi access.
Reinstall the App: Delete the Watch app and reinstall it from the Watch app on your iPhone.
Restore Purchases: Open the Subscription screen and tap the restore icon (↻) in the top-right corner. This will sync your purchase with your device.
Restart Both Devices: Sometimes a simple restart of your iPhone and Watch resolves sync issues.

Contact Us

If you have any other questions, need assistance with your account, or want to report a bug, please contact our support team.

Email: support@magim.online